Croikey mate!
Australian Uber has been lying to you. More like Outback fake-house, amiright?
Users of the app were faced with misleading statements about cancellation fees, when there wouldn’t have been any under the company’s official policy, coercing them into sticking with a requested ride. Plus, the estimated comparison taxi fares provided by Uber within the app were artificially inflated to appear more expensive than Uber’s offer. The company has since resolved both issues, but only after the Australian government began investigating.